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About Us
Who is QLS Technology?
QLS Technology is a division of Queensland Library Supplies Pty Ltd, a Privately Owned & Operated, 30 year old, Australian, specialist Library equipment supplier. QLS have for over 10 years been designing, manufacturing, installing and supporting a range of Library Automation Products including, Patron Self Issue (over 79 installations) and Returns Systems, Electronic Returns Bins (over 250 installations Australia wide) and Book Return Chutes (over 150 installations Australia wide).
What are the benefits of QLS Technology Products?
- Our products will free up more resources. You staff will have more time to help Library patrons without being tied to the circulation desk.
- We have products that are designed specifically to address Workplace Health and Safety concerns in the Library and ease workday stress. We can pair our own Automatic Book Bins with a Mini Sorter to give a returns solution that dramatically reduces the handling of returned items giving the OH&S benefits of a full trolley sorter at a fraction of the price.
- In today’s environment we all need to be financially accountable. Our products enable you to invest in technology that pays for itself quickly maximising your returns.
- Our products will increase your efficiency without overloading the staff and make lenders self-motivated to do more for themselves.
- Because we have our own cabinet making and steel fabrication facilities, we are able to custom build products such as kiosks to fit with the décor of your Library.
- Our products are designed to be modular in construction and therefore be able to be upgraded when new technology becomes available effectively future proofing your investment.
What is our Business Philosophy
Consultancy: Although Libraries are at the cutting edge of new technologies, many also struggle with budget constraints and the integration of new systems into existing formats. This brings new challenges and opportunities. Our industry knowledge and experience guarantees we find solutions that work best for you, delivering the best possible service for customers. Using international standards where they exist, and contributing to their development where they don’t, we offer objective advice.This helps you choose the technologies to deliver the perfect solution for your library.
Products: Our Library products are sourced independently, guaranteeing you the choice of the best on the market. This saves you time and money, and promotes a hassle-free implementation. Our development team works closely with the world’s leading companies to create bespoke solutions that complement services and brings real benefits to the library environment – improving business efficiency.
Planning and Delivery: Planning, preparation, and experience are the key to success of any implementation, so we plan with you to minimize service disruption, ensuring you can continue to operate efficiently. Typically, major works are carried out during silent hours to assist the process.
Research and Development: Continuing to provide the best service and cutting-edge industry products is important to us. We work closely with our partners by consistently monitoring local and international industry trends, emerging technologies, designs and standard developments to stay ahead of the competition. By anticipating demand and inspiring imagination, we’ll help you to explore the future.
What about Service? Full on site servicing (including the supply of spare parts) of the all our products is provided by our in-house service team, with assistance from local based service technicians in regional centre’s.
